FAQ
Apparel Sizing & Fit
How do your hoodies and T-shirts fit?
Our apparel is unisex and runs true to size. If you prefer an oversized look, we recommend sizing up. Check the size guide on each product page for exact measurements before ordering.
I'm between sizes — what should I do?
We recommend sizing up when in doubt. The size guides on each product page include chest, length, and sleeve measurements to help you decide.
Hoodie & T-Shirt Care
How do I wash my BWS hoodie or T-shirt?
Turn the garment inside out and wash cold on a gentle cycle. Tumble dry on low or hang to dry. Avoid bleach and ironing directly over any printed graphics.
Will the graphics fade over time?
With proper care — cold wash, gentle cycle, no bleach — the prints are designed to hold up wash after wash.
Vehicle Decals
What type of decals do you sell?
We sell vinyl cut decals — these are precision-cut from vinyl with no background, so only the design itself is visible on your vehicle.
How do I apply a vinyl cut decal?
Clean the surface thoroughly with isopropyl alcohol and let it dry completely. Peel the backing, position the decal, and press firmly from the centre outward to remove air bubbles. Remove the transfer tape slowly at a low angle.
How do I remove a decal without damaging my paint?
Use a heat gun or hair dryer to warm the decal, then peel slowly from one corner. Any remaining adhesive can be removed with isopropyl alcohol or a dedicated adhesive remover.
Orders
What's included in my order?
Each order includes the item(s) you purchased. No extra accessories or add-ons are included unless stated on the product page.
How long does it take to process my order?
Orders are processed within 1–2 business days of being placed.
When will my order arrive?
Once dispatched, delivery within Australia typically takes 5–10 business days.
Returns
Can I return or exchange an item?
Yes — we accept returns within 30 days of delivery for unused items in their original condition. To start a return, please contact us.
What if my item arrives damaged or incorrect?
Please get in touch as soon as possible with your order number and a photo, and we'll make it right.
Contact
How do I get in touch?
The best way to reach us is via our Contact page. We aim to respond within 1–2 business days.